Privacy Policy
Privacy Policy
Effective Date: February 16, 2025
At VOLTED (drinkvolted.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information when you interact with our site:
a. Personal Information
When you place an order, subscribe to our newsletter, or contact us, we may collect:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by Shopify Payments, PayPal, or other payment providers—we do not store your credit card details)
b. Non-Personal Information
We automatically collect data about how you interact with our website, including:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Cookies and tracking technologies (see Section 6 for more details)
2. How We Use Your Information
We use the information collected for the following purposes:
• To process and fulfill your orders
• To communicate with you about your purchases, promotions, and updates
• To personalize your experience on our website
• To improve our website, services, and customer support
• To prevent fraud and ensure security
• To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
a. Service Providers
We work with third-party providers to help operate our business, including:
• Shopify (e-commerce platform)
• Payment processors (Shopify Payments, PayPal, Stripe)
• Shipping carriers
• Email marketing services (if you opt-in)
b. Legal Compliance
We may disclose your information if required by law, court orders, or government regulations.
c. Business Transfers
If VOLTED is acquired or merged with another company, your data may be transferred as part of the transaction.
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. You can request deletion of your data by contacting us at support@drinkvolted.com.
5. Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access & Correction – Request access to or correction of your personal information.
- Deletion – Request deletion of your data (except where legally required to retain it).
- Marketing Preferences – Opt out of marketing emails at any time.
- GDPR & CCPA Compliance – If you are in the EU or California, additional rights may apply.
To exercise your rights, contact us at support@drinkvolted.com.
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Types of Cookies We Use:
• Essential Cookies – Required for basic site functionality.
• Analytics Cookies – Help us analyze traffic and improve our website.
• Marketing Cookies – Used for targeted advertising (if applicable).
You can opt out of Google Analytics tracking here.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.
8. Data Security
We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. You are responsible for keeping your login credentials safe.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our website constitutes acceptance of these changes.